1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on unopened products. If you are not satisfied with your purchase, you may return the product in its original, unopened packaging within 30 days of delivery for a full refund.
2. Eligibility
To be eligible for a refund:
- The product must be unopened and in its original packaging
- You must contact us within 30 days of the delivery date
- You must follow our return process
Opened or used products are not eligible for refund unless defective.
3. Return Process
To request a refund:
- Contact us at reply@sharvexxxly.world with your order number and reason for return
- We will provide you with a return authorisation and shipping instructions
- Ship the product to the address we provide
- Once we receive and inspect the product, we will process your refund within 5-10 business days
4. Refund Method
Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account after we process it.
5. Defective Products
If you receive a defective or damaged product, please contact us within 14 days of delivery. We will arrange a replacement or full refund, including return shipping costs where applicable.
6. Return Shipping
For returns under our money-back guarantee, you are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service.
7. Contact
For refund requests or questions:
Sharvexxxly.world
Unit 8 Custom House Square, IFSC
Dublin, Ireland
Email: reply@sharvexxxly.world